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CUA Health Insurance Review

Note: Views expressed in this review are not the opinion of Insurance Fort. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.

Insurance Review: CUA Insurance Reviewed by Insurance Fort

Rating: 5/5 on

Insurance Company Description: CUA, also known as Credit Union Australia, is one of the largest customer-owned financial companies in the country. Instead of being owned by shareholders, they are owned by customers. This is an advantage as all the profits made by the company will go back directly to the customers, instead of the shareholders.

Covers: Home insurance, contents insurance, car insurance, health insurance, travel insurance, life insurance, landlords insurance, motorcycle insurance, boat insurance, caravan insurance, business insurance, personal insurance

Pros: A lot of happy customers have praised CUA for their great features and benefits. For instance with a car insurance policy, customers were able to choose from several covers, depending on their needs and budget. Many customers that were unable to afford insurance from a previous company were able to afford it at CUA.

If a customer takes out multiple policies, discounts can be given. Because CUA offers so many different types of insurance, it is common for customers to take out several protections at once, resulting in an instant discount from their already low prices.

So far, CUA is one of the few insurance providers that offer a very long period for cooling off. Unlike other firms that only have a cooling off period of around a week, CUA offers up to a month, giving new customers a security when taking out a new policy.

All insurance has a 24 hours a day, 7 days a week cover, regardless if it is a holiday season or not. Many of their insurances, such as Health Insurance, don't usually need to do any interviews or declare any medical history.

According to their website, the liability cover for their Home Insurance covers up to $20,000,000. This is a huge amount when compared to other insurers in the market that offers insurance around the same price.

Payments can be made either monthly or yearly, with no extra costs. This is helpful for people who don't have the money to pay everything at one go but still wants the best for their insurance needs.

Overall: CUA is a highly respected insurance company because they are not owned by shareholders, but their own customers. All the profits that the company makes will go back to the customers. They offer a 30 days cooling period, which is very long compared to other firms.

Before taking out a policy, make sure you have taken the time to read through the Product of Disclosure and other related documents. Take note on any small fine prints located at the edge of the page. If there are anything that you don't understand, make sure you contact the customer support line right away.

Insurance Fort believes that CUA is an insurance company worth purchasing insurance from.

Contact Information

Website Address: Visit Website

Phone Number: 133 282

Email Address: eaccess@cua.com.au

Credit Union Australia Limited
GPO Box 100
Brisbane QLD 4001

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Pros: Price, services

Cons: A bit slow

Overall: CUA is very good company. I am a member and have taken advantage of many of their benefits. Very good!

Mr Tully


Pros: Their great dental and medical services, cheap quotes and reliable company in general

Cons: Sometiems not as professional as I expected.

Overall: A very good and reliable company to do business with. My entire family is covered with their health insurance and both my children have made a claim when they were getting their dental work done. Together, I have saved more than a thousand dolalrs and was just hoping to take this chance to thank the firm.