October 23: Check out our newly updated calculator to compare insurance quotes between many insurance companies in Australia! Did you know that Bingle Car Insurance review is currently the most reviewed Car Insurance company on Insurance Fort?

Still can't find what you're looking for? Search our website!

E.g. "Compare car insurance rating", "Greenslip Australian insurance companies", etc.



APIA Insurance Review

Note: Views expressed in this review are not the opinion of Insurance Fort. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.

Insurance Review: APIA Insurance Reviewed by Insurance Fort

Rating: 4/5 on

Insurance Company Description: APIA is one of the many leading Australian insurance companies, forming a branch of SunCorp. APIA was established over 20 years ago and is renowned for offering outstanding customer services and prices. APIA has more than 700,000 policyholders across Australia served by over 450 staffs.

Covers: Home insurance, car insurance, caravan insurance, boat insurance, motor home insurance, travel insurance

Pros: Staffs from the customer service team are noted to be helpful, polite and fast to settle. Many customers with houses burgled and car stolen have reported events in which APIA settled their claims within two weeks.

They are fair with their premiums and the policy booklets are comprehensive. If questions arise, staffs are easy to speak to.

Overall: APIA, like most other insurance companies, has a very difficult fine print, Terms and Conditions, and policy to understand. For example, it is written that damages from water are covered, including sinks, basins, gutters, drains, toilets and baths, but not showers. This policy could be a bit deceiving since showers are one of the main causes of water damages. If you are unsure of anything, always seek expert advice either from the staffs from the customer service or find a lawyer who has experience in the specific field.

Insurance Fort believes that APIA is a company worth purchasing insurance from.




Contact Information

Website Address: Visit Website

Phone Number: 13 50 50

Email Address: customerservice@apia.com.au


Related Insurance Reviews

CommInsure Insurance Review
CommInsure, as a group of the Commonwealth Bank Group, has proven to be trustable and reliable. Many have reported about the process in which claims are handled with compliments ...

GIO Insurance Review
GIO Insurance has their ups and downs. It seems that before they send your claims for your damages, they will undergo many investigations to justify that it was out of your control to prevent it. Their requirements may be a bit silly at times. There are a high percentage of reported customers that their claims were denied, but others had experienced some fuss-less smooth transactions ...

HBA Health Insurance Review
HBA is definitely one of the most joined and trusted insurance company in the market today. Claims can be made easily, paying in the majority of times. The customer representative ...



Insurance Reviews


Number of StarsRating Saved!









Can't read the image? click here to refresh





IanM

Rating:

Pros: May be cheaper in the first year

Cons: Crazy auto premium pricing from web quotes: $631 & $1063 for two adjacent houses - identical details otherwise. Renewal premium for latter: $791 (up 28% without claim). Illogical explanation from staff.

After the 1st year, not really good deal for seniors as they claim . What can I expect another year later?

Overall: Not happy. They give you a good first-year premium to get you in and then put out premium inexplicably by 28% on renewal. Dodgy practice.

madder

Rating:

Pros: no pro

Cons: may i say, EVERYTHING!!

Overall: I was really disappointed that I insured my car in APIA. Waste of money!

Cath

Rating:

Pros: Prices of their quotes, easy to claim.

Cons: premiums go up without any warning, and u to 10%! Claims are sometimes rejected.

Overall: I joined apia ever since I saw their ad on TV and deicded they were a relaiable and hoenst company. During my time with them, I have only made two claims. The first one got rejected for no reason, but the second claim that i made (whic was only a few weeks later) got approved.

Still I dont konw why the first one got rejected but im happy that atleast ig ot somethign for being with them. Could be better though.

Tim

Rating:

Pros: - Does exactly what they said.
- Cheap quotes
- Many choices of insurance plans and services to choose from.
- Friendly staffs

Cons: none

Overall: The Pros say it all.