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1Cover Review

Note: Views expressed in this review are not the opinion of Insurance Fort. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.

Insurance Review: 1Cover Insurance Reviewed by Insurance Fort

Rating: 5/5 on

Insurance Company Description: 1Cover Travel Insurance is a New South Wales based Insurance Company that offers some of the lowest and best rates in Australia while in the same time, offering top quality insurance policies for their customers. Since it began operating, it has attracted and served over 200,000 Australian customers and this number is still growing steadily today.

Covers: Travel insurance, car insurance, home insurance, life insurance, caravan insurance, landlord insurance

Pros: Quotes and applications are simple to go through and obtain. Buying insurance is quick and easy through their website, and payments are made almost immediately without any hold ups. There are reports of the company paying for overseas hospital fees during the time the customer's family was injured for over a week.

Customer services have been accounted by many for being polite, fast, reliable and prompt. When a claim is needed to be made, the staff usually handles it on the spot. However the waiting time can take a long time.

When sending payments to you, they alert you through mobile text messages, email messages and even phone calls so you can be sure the money have gotten to your place safely.

Overall: 1Cover is a cheap and simple insurance company. It seems that if your lost is small, such as a small illness or injury, their payments are sent to you fast and easy. However if it is something greater, it may take months for them to get back to you.

Remember that what you pay for is what you get. This is great for basic individuals but not for adventurous people that have higher chances of getting hurt or damaged.

Insurance Fort believes that 1Cover is a company worth purchasing insurance from.

Contact Information

Website Address: Visit Website

Phone Number: 1300 192 021

Email Address:

1Cover Travel Insurance
Level 11,
307 Pitt Street
Sydney, 2000

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Cons: In February 2014 I had 2 small theft incidents in Asia, for both I submitted police reports, completed claims form & credit card receipts.
Since then, I have sent over 16 emails.
I have put in writing 4 MORE times (+ police report) and still I have not received 1 cent.
I paid approx. $1300 insurance - 1 years worth. I was robbed $1550, 1Cover deductible of $200 and they want to pay me $190 ??????????????5 months later & I still havent been paid 1 cent. Stay away from this company

Overall: Disgraceful & incompetent.



Pros: Nothing
So disappointed

Cons: We either left, or had a a backpack stolen on a train in Japan and we were covered for zip. Even more annoying is that we had to make a police report, find receipts and spend heaps of time doing everything that was asked. We had a no excess Policy. We are very disappointed with this company and will never use them again.

Overall: What is a travel insurance that doesnt really cover you when you are travelling?
Read the numerous pages of disclosure as they will have a way to avoid your claim
They are deceptive and don\'t really offer you cover



Pros: They\'re very reliable and they have this very cheap price.

Cons: none

Overall: Great experience n here. I get my money back in less than a week. They\'re very reliable.



Pros: Everything

Cons: NONE

Overall: I really recommend this insurance company simply because that they are willing to answer any questions youw ant to ask to them. They also provide me anything that I need when I was asking with their help when I was on the hospital.

happy customer


Pros: Affordable plans, many options and plans to choose from, and many discounts.

Cons: none

Overall: I have been happy with them and is one of the companies i choose.



Pros: Easy to make claims and very caring stafs. A few months back I needed to make a claim for my mother who got some dmaages done to her while overseas. 1cover did everything for her, including even giving her advice on what to do next while she was stranded in the airport.

Cons: Nothing so far.

Overall: Great!



Pros: The way their insurance plans are sorted out, their offers, ease of making a claim and more.

Cons: Should have higher claim limits but what they ahve now is fine in some sense.

Overall: I was able to purchase a policy instnatly from 1cover and ever since i have, all my travels and journeys have been great. It is only a few weeks before Christmas comes and just deicded to leave a review about 1cover to help other christmas travellers get a good idea of what a good travel insurance company is.